VERN™ AI releases v0.9.7 We've released our newest version of VERN™ AI, version 0.9.7 which increases accuracy, Kore.ai integration, and better enables voice to text integrations for Symbl.ai. Kore.ai integration for chatbots and virtual assistants is now live and functioning. VERN was a winner of the 2022 Bot-a-thon with a...
Is Google’s emotion dataset really mislabeled?
It could be a big problem if true A recent article by Edwin Chen revealed that Google's Go-emotion (a major technology used in perhaps thousands of AI deployments) was ineffective in labeling emotion after his team completed a deep dive into database. Mr. Chen had run into a problem with...
VERN Process and Example
Recently we were asked to put together an engineering flow chart to show how the VERN API process works in your NLP stacks. Clients want to know how the VERN API can be used with their systems. So, we've provided an example of a phrase taken from customer service interactions...