"More than 70% of customer data is a black hole" In recent illuminating interviews with top Fortune 500 executives, a sobering truth has come to light: their customer service data, once presumed invaluable, is riddled with unreliability. The culprit? Sentiment analysis, a once-promising solution that has proven to be, at best, insufficient....
So what the heck is humor anyway?
Humor is one of the most ubiquitous, commonly experienced phenomena in the human experience. So why the heck do scientists have such a hard time understanding what it is, how it works, and why it's important? Let's answer that together. We'll take you down the road in our series on...
Bryan Novak
CTO and Co-Founder Bryan Novak, CTOMasters Degree in Serious Game Design from Michigan State University. Bachelors Degree in Web and Digitial Media Development University of Wisconsin Stevens Point. Adjunct professor teaching software development at Michigan State University. "We have found VERN AI to be superior to other sentiment analysis tools"...