A personal AI assistant is supposed to act on behalf of its user. If someone asks it to find the cheapest available flight, the expected behavior is straightforward: Identify the lowest-priced option that satisfies the stated requirements. The assistant may consider departure times, baggage restrictions and other practical constraints, but...
Who Decides Which AI Harms Are Acceptable?
Sam Altman’s recent comments about accepting some negative consequences in exchange for artificial intelligence’s benefits have provoked an important debate about who bears the risks of technological progress. In an October 8 Guardian opinion piece, Moustafa Bayoumi challenges the premise by examining situations in which AI has allegedly contributed to...
When the AI Agent Becomes Your Sales Team, Governance Becomes Brand Governance
Anthropic has replaced much of its traditional sales-contact process with an AI buying agent, and the early results reported by the company are significant. Prospects passed from the agent to its sales team convert to opportunities at more than twice the rate of leads coming through the old contact form,...