Give your AI Emotional Intelligence

Real-time emotion recognition that transforms how your AI connects.

VERN™ AI is an emotion model that works in real-time and based on neuroscience that can transform your technology into an emotionally intelligent AI. Instantly.

VERN™ AI is used by tens of thousands of people world-wide by award winning mental health and customer service applications. Add emotional intelligence to AI Agents, chatbots, or call center stacks.

See examples below of how it can help you today!

In this short 1 minute video, Zeke breaks down how VERN™’s Emotion Recognition System (ERS) works—and why it matters.

You’ll hear how VERN™ goes beyond sentiment to detect real human emotions like anger, fear, joy, and sadness in real time, using both the words we say and how we say them.

Zeke also shares why emotional intelligence is the missing link in today’s AI—and how adding it changes everything from customer service to mental health tools.

And, you can meet Zeke for yourself. We’ve provided a demo link below. You will need to tell him your name, and enable your microphone and camera. 

Trustworthy AI Begins with Emotional Awareness.

Emotionally Intelligent AI You Can Trust

As AI becomes more present in our lives, trust matters more than ever. But how can you trust AI that doesn’t understand emotions?

VERN™ AI changes that.

Our Emotion Recognition System (ERS) lets your AI detect emotions like joy, anger, sadness, and fear in real time—creating interactions that feel more human, empathetic, and responsive.

Even better, VERN helps your AI manage its own emotional tone, so replies always align with your brand—calm, clear, and supportive, even in tough moments.

With VERN™, your AI doesn’t just respond. It connects.

What Happens Without VERN vs With VERN

See An Example In: (Click to Jump to Section)

Customer Support Escalation Prevention

Without VERN™ AI:

User: “I’ve been trying to fix this issue for hours and no one is helping me.”


Bot: “I’m sorry to hear that. Let me connect you to a representative.”

With VERN™ AI:

User: “I’ve been trying to fix this issue for hours and no one is helping me.”
(VERN™ AI detects: Moderate Anger, Moderate Fear)


Bot (powered by VERN™ AI):
“I can tell this has been really frustrating for you — and I want to fix that right now. Let me take care of this personally and get you the help you need.”

Business Outcome:

  • Increased CSAT (Customer Satisfaction Scores)

  • Lowered escalation rates to human agents

  • Higher retention & customer loyalty

  • More sales, less churn

Mental Health Screening Chatbot

Without VERN™ AI:

User:That moment when you burst into tears in your room and you realize that no one knows how unhappy, depressed and sucks you are.

 


Bot: “Thanks for sharing. Let me connect you with available providers.”

With VERN™ AI:

User:That moment when you burst into tears in your room and you realize that no one knows how unhappy, depressed and sucks you are.
(VERN™ AI detects: Moderate Fear, High Sadness & Anger)


Bot (powered by VERN™ AI):
“That sounds really hard. I’m here to help. I’ll guide you to someone who specializes in what you’re going through—and you’re not alone in this.”

Patient Care Outcome:

  • Increased trust in mental health systems

  • Higher completion of screening flows and protocols, intake forms

  • More appropriate provider matches

  • Emotion-sensitive design prevents user dropoff

Sales Chatbot Engagement Boost

Without VERN™ AI:

User: “No I’m just browsing, not sure if I need this yet.”


Bot: “Okay! Let me know if you have any questions.”

With VERN™ AI:

User: “No I’m just browsing, not sure if I need this yet.”
(VERN™ AI detects: Low Anger, Low Fear)


Bot (powered by VERN™ AI):
“Totally get it—it can feel like a lot to take in. Would it help if I showed you how someone in a similar situation got started?”

Business Outcome:

  • Higher lead conversion

  • Fewer drop-offs at early funnel stages

  • Adds human-style reassurance at key hesitation points

  • Increases Sales

Customer Experience Recovery - Support

Without VERN™ AI:

User: “This update broke all my workflows, I’m seriously considering switching tools!”


Bot: “Sorry for the trouble. You can contact support here.”

With VERN™ AI:

User: “This update broke all my workflows, I’m seriously considering switching tools!”
(VERN™ AI detects: Moderate Anger)


Bot (powered by VERN™ AI):
“That’s a major disruption—and I understand why you’re upset. Let me flag this for priority support, and in the meantime, I’ll help you roll back to a stable version.”

Business Outcome:

  • Reduces churn

  • Increases Ticket Resolution

  • Turns negative moments into loyalty opportunities

  • Reframes emotional friction as a chance to show care

Let’s Build Emotionally Intelligent AI Together. Want to explore VERN™ AI for your product? We’ll show you what’s possible.

    See VERN™ in Action

    How does VERN™ work?

    Sometimes it’s hard to explain, so we asked Zeke, one of our AI Humans to walk you through how VERN AI works and why it’s important. Play the video to meet Zeke.

    Identify Angry Customers

    Use VERN AI in customer service and identify conversations in which people are angry.

    See each sentence for what it is-emotion by emotion.

    Identify Sad Customers

    Sad customers are easier to identify with VERN AI. See how your CS/CX staff is doing

    Monitor the entire team, department, location or division for emotional intelligence.

    Identify Fearful Customers

    Identifying customers who express fear can help you identify where they have doubt about your product.

    Track it after the event, or use VERN AI to take action with your chatbot or virtual assistant.

    VERN™ Demonstrations

    Check out VERN AI in AI Chatbots, AI Voice Bots, and in our AI Humans.

    Fear

    Add Emotion to ChatGPT

    Have ChatGPT? Add Lemmy, our AI wrapper that adds emotional intelligence.

    Lemmy

    AI Humans

    What’s the next thing in User Experience, and User Interfaces? YOUR face.

    Want emotionally intelligent AI? Let's talk!

      Testimonials

      VERN™ AI: Powering Empathy

      Boise State GIMM whiteback
      The Future of Emotional AI
      "VERN™ is the state of the art for emotional technology. It's truly cutting edge and represents the future of artificial intelligent systems.“
      Dr. Anthony Elertson — Professor
      Boise State University, GIMM Lab
      VERN Health Logo 2 Final White
      Amazing Insights into Therapy
      "It found things I didn't notice and I've been providing mental health services for decades"
      Mike West — Counselor
      Flint, MI
      evrmore splash 1
      VERN™ beats other competitors
      "We replaced Amazon's Comprehend with VERN™ and had better results"
      Ivy Maschiao — Co-Founder, Evrmore.io
      New York, USA
      Steve Game Changer
      VERN is a GAME CHANGER
      This is such a GAME CHANGER. Well done to you and the entire VERN AI team.
      Steve Pappas
      VP, Healthcare Sales, Zappix
      eye opening insights
      Eye Opening Insights
      Eye-opening insights here. What emotion surprised you the most?
      David Greenberg
      Entrepreneur
      Hardest Part of AI Bots
      Hardest part of AI bots
      I am really loving the innovative nature of the technology you are building to make AI more emotion-aware and be truly empathetic. This feels like you are crossing the hardest part of AI Bots.
      Steve Pappas
      VP Healthcare Sales, Zappix
      Norm CSAT
      This analysis could seriously improve CSAT Scores!
      This is super insightful! VERN AI's ability to track emotional shifts in customer service is amazing. It really helps businesses pinpoint where connections break down. And the "Love/Joy" at the end? It shows how cultural norms can skew true sentiment. This analysis could seriously improve CSAT scores!
      Noman Vasik
      Gleecus TechLabs

      VERN™ is used by

      VERN™ AI Emotion Recognition

      Meet your new super powered AI.

      VERN™ provides you with real time predictions of the user’s emotional state. Real time, actionable and ready to deploy and use in minutes.

      Real-Time

      VERN™ is easy to use with a ready to use API and ML Ops solutions that respond in real time.

      Move beyond MOOD

      Sentiment Analysis only gives you half of the story-predict emotions and EMPATHIZE

      Quick Deployments

      Want to try a ready made solution? VERN™ AI has Kore.ai bots and custom software available.

      Exhaustive Documentation

      All the technical issues and scientific background for the methodology is available here

      Support 24/7

      We are ready to assist you with any issue you faced! Our devoted Support Team is on guard!

      Partner Profile

      Boise State University-GIMM Lab

      Why VERN™ AI was chosen for a VR/AR app for children with autism

      "VERN™ is the state of the art for emotional technology. It's truly cutting edge and represents the future of artificial intelligent systems.“

      Sub-second latency means

      Emotion Prediction in Real-Time

      See what our partners and clients have already discovered-VERN™ AI is a better solution than other options like Watson, Hume, Google or Amazon.

      Easy To Understand
      Simple to integrate
      evrmore.io is a proud partner of VERN™ AI