Give your AI Emotional Intelligence
Real-time emotion recognition that transforms how your AI connects.
VERN™ AI is an emotion model that works in real-time and based on neuroscience that can transform your technology into an emotionally intelligent AI. Instantly.
VERN™ AI is used by tens of thousands of people world-wide by award winning mental health and customer service applications. Add emotional intelligence to AI Agents, chatbots, or call center stacks.
See examples below of how it can help you today!
In this short 1 minute video, Zeke breaks down how VERN™’s Emotion Recognition System (ERS) works—and why it matters.
You’ll hear how VERN™ goes beyond sentiment to detect real human emotions like anger, fear, joy, and sadness in real time, using both the words we say and how we say them.
Zeke also shares why emotional intelligence is the missing link in today’s AI—and how adding it changes everything from customer service to mental health tools.
And, you can meet Zeke for yourself. We’ve provided a demo link below. You will need to tell him your name, and enable your microphone and camera.
Trustworthy AI Begins with Emotional Awareness.
Emotionally Intelligent AI You Can Trust
As AI becomes more present in our lives, trust matters more than ever. But how can you trust AI that doesn’t understand emotions?
VERN™ AI changes that.
Our Emotion Recognition System (ERS) lets your AI detect emotions like joy, anger, sadness, and fear in real time—creating interactions that feel more human, empathetic, and responsive.
Even better, VERN™ helps your AI manage its own emotional tone, so replies always align with your brand—calm, clear, and supportive, even in tough moments.
With VERN™, your AI doesn’t just respond. It connects.
What Happens Without VERN vs With VERN
See An Example In: (Click to Jump to Section)
Customer Support Escalation Prevention
Without VERN™ AI:
User: “I’ve been trying to fix this issue for hours and no one is helping me.”
Bot: “I’m sorry to hear that. Let me connect you to a representative.”
With VERN™ AI:
User: “I’ve been trying to fix this issue for hours and no one is helping me.”
(VERN™ AI detects: Moderate Anger, Moderate Fear)
Bot (powered by VERN™ AI):
“I can tell this has been really frustrating for you — and I want to fix that right now. Let me take care of this personally and get you the help you need.”
Business Outcome:
Increased CSAT (Customer Satisfaction Scores)
Lowered escalation rates to human agents
Higher retention & customer loyalty
More sales, less churn
Mental Health Screening Chatbot
Without VERN™ AI:
User: “That moment when you burst into tears in your room and you realize that no one knows how unhappy, depressed and sucks you are.”
Bot: “Thanks for sharing. Let me connect you with available providers.”
With VERN™ AI:
User: “That moment when you burst into tears in your room and you realize that no one knows how unhappy, depressed and sucks you are.”
(VERN™ AI detects: Moderate Fear, High Sadness & Anger)
Bot (powered by VERN™ AI):
“That sounds really hard. I’m here to help. I’ll guide you to someone who specializes in what you’re going through—and you’re not alone in this.”
Patient Care Outcome:
Increased trust in mental health systems
Higher completion of screening flows and protocols, intake forms
More appropriate provider matches
Emotion-sensitive design prevents user dropoff
Sales Chatbot Engagement Boost
Without VERN™ AI:
User: “No I’m just browsing, not sure if I need this yet.”
Bot: “Okay! Let me know if you have any questions.”
With VERN™ AI:
User: “No I’m just browsing, not sure if I need this yet.”
(VERN™ AI detects: Low Anger, Low Fear)
Bot (powered by VERN™ AI):
“Totally get it—it can feel like a lot to take in. Would it help if I showed you how someone in a similar situation got started?”
Business Outcome:
Higher lead conversion
Fewer drop-offs at early funnel stages
Adds human-style reassurance at key hesitation points
Increases Sales
Customer Experience Recovery - Support
Without VERN™ AI:
User: “This update broke all my workflows, I’m seriously considering switching tools!”
Bot: “Sorry for the trouble. You can contact support here.”
With VERN™ AI:
User: “This update broke all my workflows, I’m seriously considering switching tools!”
(VERN™ AI detects: Moderate Anger)
Bot (powered by VERN™ AI):
“That’s a major disruption—and I understand why you’re upset. Let me flag this for priority support, and in the meantime, I’ll help you roll back to a stable version.”
Business Outcome:
Reduces churn
Increases Ticket Resolution
Turns negative moments into loyalty opportunities
Reframes emotional friction as a chance to show care
Let’s Build Emotionally Intelligent AI Together. Want to explore VERN™ AI for your product? We’ll show you what’s possible.
See VERN™ in Action
How does VERN™ work?
Sometimes it’s hard to explain, so we asked Zeke, one of our AI Humans to walk you through how VERN™ AI works and why it’s important. Play the video to meet Zeke.
Identify Angry Customers
Use VERN™ AI in customer service and identify conversations in which people are angry.
See each sentence for what it is-emotion by emotion.
Identify Sad Customers
Sad customers are easier to identify with VERN™ AI. See how your CS/CX staff is doing
Monitor the entire team, department, location or division for emotional intelligence.
Identify Fearful Customers
Identifying customers who express fear can help you identify where they have doubt about your product.
Track it after the event, or use VERN™ AI to take action with your chatbot or virtual assistant.
VERN™ Demonstrations
Check out VERN™ AI in AI Chatbots, AI Voice Bots, and in our AI Humans.
Add Emotion to ChatGPT
Have ChatGPT? Add Lemmy, our AI wrapper that adds emotional intelligence.
AI Humans
What’s the next thing in User Experience, and User Interfaces? YOUR face.
Want emotionally intelligent AI? Let's talk!
Testimonials
VERN™ AI: Powering Empathy
The Future of Emotional AI
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VERN™ is used by
VERN™ AI Emotion Recognition
Meet your new super powered AI.
VERN™ provides you with real time predictions of the user’s emotional state. Real time, actionable and ready to deploy and use in minutes.
VERN™ is easy to use with a ready to use API and ML Ops solutions that respond in real time.
Sentiment Analysis only gives you half of the story-predict emotions and EMPATHIZE
Want to try a ready made solution? VERN™ AI has Kore.ai bots and custom software available.
All the technical issues and scientific background for the methodology is available here
We are ready to assist you with any issue you faced! Our devoted Support Team is on guard!
Partner Profile
Boise State University-GIMM Lab
Why VERN™ AI was chosen for a VR/AR app for children with autism
- Real Time
- Compatible
- Easy to Use
"VERN™ is the state of the art for emotional technology. It's truly cutting edge and represents the future of artificial intelligent systems.“
Sub-second latency means
Emotion Prediction in Real-Time
See what our partners and clients have already discovered-VERN™ AI is a better solution than other options like Watson, Hume, Google or Amazon.
