Explore VERN™ in
Human Resources
Emotional Intelligence
Customer Service
Assist Intelligence
Chatbots & VAs
Enable Empathy
Health Care
Improve Patient Care
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Want to know how emotion recognition can help you? Reach out, and we’ll show you how we can help you can harness Empathy as a Superpower.
Finally Trust AI
Trustworthy AI Begins with Emotional Awareness.
Emotionally Intelligent AI You Can Trust
As AI becomes more present in our lives, trust matters more than ever. But how can you trust AI that doesn’t understand emotions?
VERN AI changes that.
Our Emotion Recognition System (ERS) lets your AI detect emotions like joy, anger, sadness, and fear in real time—creating interactions that feel more human, empathetic, and responsive.
Even better, VERN helps your AI manage its own emotional tone, so replies always align with your brand—calm, clear, and supportive, even in tough moments.
With VERN, your AI doesn’t just respond. It connects.
With VERN™ and Without - Comparisons
Customer Support Escalation Prevention
Without VERN AI:
User: “I’ve been trying to fix this issue for hours and no one is helping me.”
Bot: “I’m sorry to hear that. Let me connect you to a representative.”
With VERN AI:
User: “I’ve been trying to fix this issue for hours and no one is helping me.”
(VERN AI detects: Moderate Anger, Moderate Fear)
Bot (powered by VERN AI):
“I can tell this has been really frustrating for you — and I want to fix that right now. Let me take care of this personally and get you the help you need.”
Business Outcome:
Increased CSAT (Customer Satisfaction Scores)
Lowered escalation rates to human agents
Higher retention & customer loyalty
More sales, less churn
Mental Health Screening Chatbot
Without VERN AI:
User: “That moment when you burst into tears in your room and you realize that no one knows how unhappy, depressed and sucks you are.”
Bot: “Thanks for sharing. Let me connect you with available providers.”
With VERN AI:
User: “That moment when you burst into tears in your room and you realize that no one knows how unhappy, depressed and sucks you are.”
(VERN AI detects: Moderate Fear, High Sadness & Anger)
Bot (powered by VERN AI):
“That sounds really hard. I’m here to help. I’ll guide you to someone who specializes in what you’re going through—and you’re not alone in this.”
Patient Care Outcome:
Increased trust in mental health systems
Higher completion of screening flows and protocols, intake forms
More appropriate provider matches
Emotion-sensitive design prevents user dropoff
Sales Chatbot Engagement Boost
Without VERN AI:
User: “No I’m just browsing, not sure if I need this yet.”
Bot: “Okay! Let me know if you have any questions.”
With VERN AI:
User: “No I’m just browsing, not sure if I need this yet.”
(VERN AI detects: Moderate Anger, Moderate Fear)
Bot (powered by VERN AI):
“Totally get it—it can feel like a lot to take in. Would it help if I showed you how someone in a similar situation got started?”
Business Outcome:
Higher lead conversion
Fewer drop-offs at early funnel stages
Adds human-style reassurance at key hesitation points
Increases Sales
Customer Experience Recovery - Support
Without VERN AI:
User: “This update broke all my workflows, I’m seriously considering switching tools!”
Bot: “Sorry for the trouble. You can contact support here.”
With VERN AI:
User: “This update broke all my workflows, I’m seriously considering switching tools!”
(VERN AI detects: Moderate Anger)
Bot (powered by VERN AI):
“That’s a major disruption—and I understand why you’re upset. Let me flag this for priority support, and in the meantime, I’ll help you roll back to a stable version.”
Business Outcome:
Reduces churn
Increases Ticket Resolution
Turns negative moments into loyalty opportunities
Reframes emotional friction as a chance to show care
Testimonials
VERN™ AI: Powering Empathy
The Future of Emotional AI
Amazing Insights into Therapy
VERN™ beats other competitors
Get EMPATHETIC
Add Emotion to your conversational AI
Retain customers. Build your conversational AI to use VERN™ and unlock the potential of responding accurately to customer’s emotions when they contact you.
- Empathy NOT just mood
- Integrates with thousands of programs
- Easy To Use
- API or On-Premises Solutions
VERN™ builds trust in your AI
VERN™ is built to power your chatbots, virtual assistants, RPA, mental health tools, social listening, human resource applications, and more. It can analyze your marketing campaign, public sentiment for your product or candidate, or assist in content moderation.
See VERN in action:
See how VERN AI works as an Agent on a phone or voice call and uses its emotional intelligence to guide the conversations to more satisfying conclusions.
Voice and language analysis enables multi-modal deployments.
Meet Abbee: Our “Fairy Godpupper” an anthropomorphized companion for children. Try to tell her something sad that might happen in childhood, and listen to her respond.
Kayla: Kayla is designed to help health insurance members navigate health insurance, and in particular Medicaid/Medicare.
Sue: Sue is an expert in customer service and is a go-to for professionals who want to know the latest trends, best practices, and tips for how to solve thorny customer service problems.
Zeke: He’s our resident “Frontier Psychiatrist” whose job is to listen to you, talk through what might be buggin’ you in a congenial, easy goin’ way that is easy for anyone to relate to.
VERN AI makes it happen.
See for yourself: https://everybody.agents.vernai.com/
VERN™ AI Emotion Recognition
Meet your new super powered AI.
VERN™ provides you with real time predictions of the user’s emotional state. Real time, actionable and ready to deploy and use in minutes.
VERN™ is easy to use with a ready to use API and ML Ops solutions that respond in real time.
Sentiment Analysis only gives you half of the story-predict emotions and EMPATHIZE
Want to try a ready made solution? VERN™ AI has Kore.ai bots and custom software available.
All the technical issues and scientific background for the methodology is available here
We are ready to assist you with any issue you faced! Our devoted Support Team is on guard!
Partner Profile
Boise State University-GIMM Lab
Why VERN™ AI was chosen for a VR/AR app for children with autism
- Real Time
- Compatible
- Easy to Use
"VERN™ is the state of the art for emotional technology. It's truly cutting edge and represents the future of artificial intelligent systems.“
Interested in VERN™?
Don’t wait and schedule now!
How VERN™ makes Amazing happen
VERN™ is in Real Time
VERN™ was made so that your applications can analyze emotions in real time. Textual and Voice-to-Text options available through our partner network.
Sub-second latency means
Emotion Prediction in Real-Time
See what our partners and clients have already discovered-VERN™ AI is a better solution than other options like Watson, Azure, Google or Algorithmia.
VERN™ is Emotion-not Sentiment
VERN™ provides analysis of emotions on a 0-100 scale of intensity, so you get results like “90% Anger” instead of “positive,” “negative,” “neutral,” or “mixed.” Give your system the competitive edge by adding VERN™ AI.
First-Class Emotion Recognition and Prediction
VERN™ AI: Get Empathy
INTEGRATION-STEP BY STEP
VERN™ aI quick start guide
STEP #1: Register
Step #2: Pick Use Case
Step #3: Connect
