Automated attendants

Automated attendants

Identify emotions of users and respond to their needs accordingly. V.E.R.N.’s return analysis string allows for triage and elevation of priority for the most in need. Used with decision matrices to inform responses. These would be chatbots, user UIs, and for use in robotics.

66% of customers try to use self-service first. 34% of customers feel frustrated when they cannot get answers to simple support queries
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Real-time emotional analysis for your bots in REAL TIME

Do you want your bot to understand how your customers feel about you? Would you like to get this information as it happens? V.E.R.N. provides API, or ModelOps solutions to integrate into your chatbot.

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V.E.R.N. helps bots

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V.E.R.N. emotional recognition AI enables system understanding of human emotions.

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