We decided the best way to explain how V.E.R.N. would work, we’d show how V.E.R.N. could be used in a real world scenario. Check out our classic customer service scenario between a live representative and a sarcastic customer. The analysis is only on the receiver (CSR) side, for obvious reasons but can be added to […]
We’re pleased to announce that V.E.R.N. (TM) is having great success in determining humor versus what is not humor. In this video, we demonstrate the effectiveness of the software as we drop humor and non-humorous messages into the analysis.